Our Commitment To You
Staypineapple aims to provide a positive guest experience to all of our guests through accessibility and inclusion. Our goal is to enable guests to successfully gather information and transact business through our website.
Whether you are using assistive technologies like a screen reader, magnifier, voice recognition software, or captions for videos, our goal is to make your use of Staypineapple’s technology a successful and enjoyable experience.
Should you have difficulty using or accessing any section of our website, please contact us immediately at 1-866-866-7977. Aside from working with you to ensure you are provided with the information and assistance you need, we're committed to ensuring that each feature on our site is accessible for everyone and will take the appropriate steps to address any short-comings.
DIGITAL PARTNER COMMITMENT
Staypineapple sources Sabre's SynXis booking engine for digital room reservation transactions. We are proud to partner with Sabre as they have also committed to digital accessibility and have taken steps to be compliant with the current standards. Sabre's SynXis Responsive Booking Engine (RBE), our current product, has been coded to WCAG 2.0 AA standards as of June 30, 2018.
TAKING ACTION & ONGOING EFFORTS
Staypineapple has contracted a reputable Digital Accessibility Agency who fully audits our site using live testers and assist us in implementing the necessary changes to make our site accessible to everyone including anyone using a screen reader, magnifier, voice recognition software, captions, alternative text and other assistive devices. We are working diligently to make these updates in a timely fashion and will continuously audit and update our site.