Information for Staypineapple Guests

Enjoy Your Stay

Staypineapple is devoted to making each guest's stay a memorable one. The information below is meant to ensure that each of our visitors and guests is properly informed about our terms of occupancy.

Health & Sanitation

For the protection of our guests, visitors, and team members, we have implemented enhanced health and sanitation measures at our hotels. 

For more information visit our Cleaning, Sanitation and Protocol Updates page.  We request you and your visitors follow the health protocols as described by staff and signage.  

Guests and their visitors who have had a suspected or confirmed case of COVID-19 within the last 14 days are barred from entering Staypineapple hotels. 

There is an inherent risk of exposure to COVID-19 that exists in any public place. COVID-19 is an extremely contagious disease that can lead to severe illness and death. Guests and visitors that enter our hotels assume all risk related to exposure to COVID-19.

Liability

Staypineapple does not assume responsibility for loss of money, jewels, or other valuables. We are not responsible for contents left in guest room and guest vehicle. By using the guest room key, guests agree that liability for payment is not waived and guests agree to be held liable in the event that the indicated person, company or association fails to pay for any part or the full amount of these charges, including damage done by guests or visitors to hotel property.

100% Smoke-Free Hotel

By using the guest room key, guests understand that a daily $500 cleaning fee will be charged in the event a guest or visitor chooses to smoke or vape in the hotel room.

Debit Cards & Credit Cards

By providing a payment card at arrival, guests understand and acknowledge that debit cards & credit cards used for checking in at Staypineapple will be debited for guest room charges and taxes in addition to $50.00 for incidental charges for each day of planned stay. Any unused amount could potentially be held by your financial institution for up to 21 days after departure date.

Pet Policy

We happily welcome dogs without a weight restriction. A $25 daily pet fee applies.

Check Out Time

In consideration of all our guests, check out is at 12:00 PM.