Sanitation Protocols

Stayclean standards allow you to stay with confidence

We go to great lengths to provide a clean and safe environment for our guests. Our daily cleaning protocols and hospital-grade cleaning products enable our guests to feel at home and have confidence in the cleaning and sanitation of our hotels.

Some of the additional measures we have added to our high standards include:

Zero Contact Guest Experience - Only touch sanitized surfaces and your own stuff.

  • Zero Contact Check-in
    • Physical distancing prompts
    • Sanitized room keys
    • Limited touch credit card payment
    • Physical barrier between you and front desk
  • Zero Contact Room Refresh
    • Choose in-room housekeeping service
      • Full service guest room cleaning while you are out of your room
    • Choose touchless room refresh
      • Contactless replenishment of guest room items you request (towels, coffee, water, shampoo, etc...) and pick up of laundry just outside your door
  • Zero Contact Check-Out 
    • Call the front desk to advise you are leaving
    • Ensure we have your email address on file
    • We'll send you a receipt

Stayclean Staypineapple Room Seal

  • We deep clean and disinfect all high touch areas in guest rooms with Procter & Gamble certified disinfectants (on the EPA’s List N: Products with Emerging Viral Pathogens AND Human Coronavirus for use against SARS-CoV-2, commonly known as Covid-19).
  • Even your closet is pristine, thanks to our sanitizing mist sprayer that will apply disinfectant to the entire room between each stay.
  • Linens and towels are sealed for your safety as they are delivered from the laundry to the guest room
  • All of the coffee goodies and other in-room essentials are safety-sealed.
  • Disinfecting wipes are placed in your room for your use.
  • Non-essential items will simply be removed from your room, and available upon request through our “Everything Button.”

Certified Staff

  • Our team members complete an extensive certification training program through Procter & Gamble detailing the use of chemicals, processes, and equipment to thoroughly and safely clean and sanitize all areas of our hotels.
  • Our teams go through comprehensive training on the prevention of virus transmission, including Covid-19. 

Extras to Make You Extra Safe

  • All team members are wearing personal protective equipment, including masks and gloves.
  • Guests are asked to wear a mask for their own protection as well as that of others.
  • Hand sanitizer stations are placed throughout the hotel for guests and team members to have easy access.
  • All of our lobbies and public spaces are sanitized regularly.  There is also signage so you don’t have to guess how far six feet is. 

Thank you for choosing Staypineapple, home of The Naked Experience.