THE MAXWELL HOTEL | FREQUENTLY ASKED QUESTIONS

If you're arriving by plane from Seattle-Tacoma International Airport (SEA): 

• Traveling by car: Take SR-509/WA-509 and Hwy 99 N to Roy St, then take Mercer St to Roy St. Turn right onto Roy St, right onto Dexter Ave N, right onto Mercer St, then right onto 4th Ave N.
• Traveling via public transit (Link Light Rail): From SeaTac/Airport Station, take the 1 Line to Lynnwood City Center and exit via Westlake Station. Board the Monorail to Seattle Center, then take an 8-minute walk to the hotel via Mercer St, 3rd Ave N and Roy St.

If you're arriving by ship: 

• From the Bell Street Cruise Terminal at Pier 66, head southeast on Alaskan Way, then take Elliott Wy to Cedar St. Turn right onto Cedar St, then continue on 5th Ave N to Roy St.
• From the Smith Cove Cruise Terminal at Pier 91, take the W Garfield St/Magnolia Bridge Ramp, then take Elliott Ave W and W Mercer Pl to Roy St.

The Maxwell Hotel offers onsite underground parking for $42 + tax per night. Vehicle height is limited to 6'3".

The Maxwell Hotel does not offer shuttle service, but getting around is easy! We’re close to the Light Rail and Monorail stations, with nearby public transit stops and ride-share options available all day in the area — complete with convenient pick-up and drop-off right at the hotel.

The Maxwell Hotel is conveniently located near Seattle Center, with easy access to a variety of public transportation options. Several King County Metro bus stops are within walking distance, making it simple to explore the city. The Seattle Center Monorail Station, which connects directly to Westlake Station, is just a quick 10-minute walk from the hotel. From Westlake Station, it’s only a short 5-minute stroll to iconic destinations like Pike Place Market and the Seattle waterfront.

The Maxwell Hotel offers convenient access to Seattle-Tacoma International Airport (SEA), located about 15 miles south of Seattle Center. Other nearby airports include King County International Airport/Boeing Field (BFI) for private and regional flights, and Paine Field (PAE) in Everett for select commercial flights.

In consideration of all our guests, check-in is after 4:00 PM and check-out is at 12:00 PM. The Maxwell Hotel also offers guaranteed early check-in or late check-out for an additional fee. Just let us know in advance, and we'll do our best to accommodate your request based on availability.

We’d be happy to store your luggage at the front desk while you wait for your room to be ready, or after you’ve checked out if you’d like to explore a bit more before departing.

The amenities included in your stay have you covered from check-in to check-out. Start with a complimentary CORE Welcome Drink, then enjoy some Afternoon Delights of pineapple cookies and coffee. Explore the city on our Pineapple Bikes and stay hydrated with our refillable PATH water bottles. End your day in cozy double duvets with our Naked Experience, then wake up refreshed with in-room coffee and tea. Do we even need to mention the high-speed WiFi and all your favorite streaming shows right on your TV? Yes, we've thought of everything so you don't have to.

The Maxwell Hotel is more than pet-friendly, we're pet-obsessed! Dogs, cats, pigs — you name it — we roll out the red carpet so your furry (or feathery) travel companion can enjoy the stay too. We also make it easy to save on your pet’s stay with our Pineapple Pup Package! Get 50% off the pet fee plus fun treats and goodies for your cuddly pal. 

Let's set the record straight! The Maxwell Hotel and every Staypineapple hotel is family-friendly, making every stay comfortable and enjoyable for kids, adults and everyone in between.

Our fitness center is open 24 hours a day, so you can squeeze in a workout whenever you like… unless, of course, you’d rather hit snooze and skip it.

The Maxwell Hotel has an indoor pool, open from 7:00 AM to 10:00 PM. It has a max depth of 4 feet, making it the perfect place for kids to splash around — and adults can absolutely enjoy a refreshing little wade, too!

Our in-house restaurant, Pineapple Bistro & Bar, located on the first floor of The Maxwell Hotel, serves everything from tasty classics to crisp wood-fired flatbreads. Breakfast is served daily from 7:00 AM to 12:00 PM, and dinner is served from 4:00 PM to 9:00 PM Sunday-Thursday and from 4:00 PM to 11:00 PM Friday-Saturday. Enjoy Pineapple Hour (happy hour, but better), at the bar daily from 4:00 to 6:00 PM. For the full menu and more information, visit Pineapple Bistro & Bar's website.

If you need your daily dose of caffeine or a quick morning pick-me-up, Pineapple Espresso in the lobby has you covered with a selection of coffee drinks, pastries, and delicious grab-and-go breakfast and lunch options. It’s open daily from 7:00 AM to 12:00 PM.

Also, if those emergency snack cravings hit, don’t worry — you can grab something from our Quick Bites & Bevvies anytime, day or night. 

The Maxwell Hotel offers two ADA-accessible room types to ensure a comfortable stay for all guests. Options include the Duet Two Queen with a roll-in shower and communication features, and the Aria King, also featuring a roll-in shower and communication features. Both rooms feature mobility-friendly amenities designed to provide a safe and enjoyable stay.

All of our rooms come equipped with an in-room fridge, perfect for keeping snacks and drinks chilled.

Every room comes with its own microwave, perfect for late-night snacks, reheating leftovers, or enjoying a quick meal anytime.

The Maxwell Hotel offers three meeting spaces for events or business gatherings. The Board Room accommodates up to 12 guests and the Conference Room fits up to 84 guests, while our restaurant, Pineapple Bistro & Bar, can host up to 150 guests. To book a space, email [email protected] or call (206) 823-3903. For more information, visit our Groups page.

Staypineapple customer service is just an email or phone call away at [email protected] or (866) 866-7977. One of our friendly team members will be happy to help make your day a little sweeter!

While we don't have a traditional (and let's be real, boring) loyalty program, we have something 10 times better. The CORE gives members the lowest rates at any Staypineapple hotel, plus instant savings, exclusive offers and special packages that make every stay sweeter. Learn more and join The CORE today!

Whether it’s a wedding, family reunion, business event or any reason to gather, The Maxwell Hotel offers group rates that make it easy for everyone to stay together. To book your group, email [email protected] or call 1-866-866-7977. For more information, visit our Groups page.

Booking direct with Staypineapple gets you the lowest rates you won't find on the big online travel sites. By skipping the high fees charged to us by “the usual suspects,” we pass those savings straight to you! Even better? When you join The CORE, you'll unlock the lowest rates, exclusive offers and special packages... because who doesn’t love a sweet deal?

At check-in, your debit or credit card will be authorized for your room charges, taxes, and a $50 incidental hold per day of your stay. Room charges and taxes are typically processed at check-out, while any unused incidental hold may remain on your account for up to 21 days depending on your bank. If you choose our Seal the Sweet Deal rate when booking, you can lock in our lowest rates and pay the full room amount and taxes at the time of booking, so you don’t have to worry about it when you arrive.

Washington State residents get 20% off their stay when they show a state-issued ID at check-in. Turn your everyday routine into the ultimate staycation! Book now to snag your discount.

The Maxwell Hotel is in the heart of Seattle, close to top attractions! Enjoy a convenient 10-minute walk to Seattle Center, where you can visit the iconic Space Needle, catch a game or concert at Climate Pledge Arena, explore fascinating exhibits at MoPOP, and admire stunning glass art at Chihuly Garden and Glass. McCaw Hall is just a block from the hotel, offering world-class performances by the Seattle Opera and Pacific Northwest Ballet.

The iconic Space Needle is just down the street from The Maxwell Hotel, a quick 10-minute walk away.

The famous Pike Place Market is just an 8-minute drive from The Maxwell Hotel, where you can catch all the fish throwing in action.