STAYPINEAPPLE SAN FRANCISCO | FREQUENTLY ASKED QUESTIONS

If you're arriving by plane from San Francisco International Airport (SFO):

• Traveling by car: Take US-101 N to San Francisco, then take exit 57 from I-280 N. Continue on 6th St Drive to Geary St.
• Traveling via public transit (Bay Area Rapid Transit/BART): Board the Red Line or Yellow Line train toward Millbrae. Exit at Powell Street Station. Head north on Powell St toward Geary St.  

If you're arriving by plane from Oakland International Airport (OAK): 

• Traveling by car: Take US-101 N to San Francisco, then take exit 57 from I-280 N. Continue on 6th St Drive to Geary St.
• Traveling via public transit (Bay Area Rapid Transit/BART): Take the Grey Line to Oakland International Airport Station. Board the Blue Line toward Daly City. Exit at the Powell Street Station, then head north on Powell St toward Geary St.

Staypineapple San Francisco does not have onsite parking, but there are plenty of nearby options. We recommend HPM Parking, just a half a block or 1-minute walk away. You can also use the SpotHero app to check prices and reserve a spot in the surrounding area.

Staypineapple San Francisco does not offer shuttle service, but getting around is easy! We’re close to Bay Area Rapid Transit (BART) stations and Muni Metro Light Rail stops, plus ride-share options available all day in the area — complete with convenient pick-up and drop-off right at the hotel.

Staypineapple San Francisco does not offer shuttle service, but getting around is easy! We’re close to Bay Area Rapid Transit (BART) stations and Muni Metro Light Rail stops, plus ride-share options available all day in the area — complete with convenient pick-up and drop-off right at the hotel.

Staypineapple San Francisco offers convenient access to both San Francisco International Airport (SFO), approximately 13 miles south of Union Square, and Oakland International Airport (OAK), about 19 miles southeast.

In consideration of all our guests, check-in is after 4:00 PM and check-out is at 12:00 PM. Staypineapple San Francisco also offers guaranteed early check-in or late check-out for an additional fee. Just let us know in advance, and we'll do our best to accommodate your request based on availability.

We’d be happy to store your luggage at the front desk while you wait for your room to be ready, or after you’ve checked out if you’d like to explore a bit more before departing.

The amenities included in your stay have you covered from check-in to check-out. Start with a complimentary CORE Welcome Drink, then enjoy some Afternoon Delights of pineapple cookies and coffee. Explore the city on our Pineapple Bikes and stay hydrated with our refillable PATH water bottles. End your day in cozy double duvets with our Naked Experience, then wake up refreshed with in-room coffee and tea. Do we even need to mention the high-speed WiFi and all your favorite streaming shows right on your TV? Yes, we've thought of everything so you don't have to.

Staypineapple San Francisco is more than pet-friendly, we're pet-obsessed! Dogs, cats, pigs — you name it — we roll out the red carpet so your furry (or feathery) travel companion can enjoy the stay too. We also make it easy to save on your pet’s stay with our Pineapple Pup Package! Get 50% off the pet fee plus fun treats and goodies for your cuddly pal.

Let's set the record straight! Staypineapple San Francisco and every Staypineapple hotel is family-friendly, making every stay comfortable and enjoyable for kids, adults and everyone in between.

We don’t have a fitness room, but being in the heart of Union Square, you can do some shopping cardio and get a tasty workout for your taste buds!

Staypineapple San Francisco doesn’t have an onsite restaurant or bar, but you’re just steps away from Union Square, where plenty of delicious spots await to eat, sip, and watch the world go by. If those emergency snack cravings hit, don’t worry — you can grab something from our Quick Bites & Bevvies anytime, day or night.

Staypineapple San Francisco offers three ADA-accessible room types to ensure a comfortable stay for all guests. Options include the Persona Queen and Starlet Queen, both featuring roll-in showers and communication features, as well as a Starlet Queen with communication features only. All rooms feature mobility-friendly amenities designed to provide a safe and enjoyable stay.

All of our rooms come equipped with an in-room fridge, perfect for keeping snacks and drinks chilled.

Staypineapple San Francisco offers adjoining rooms, though availability is limited and cannot be guaranteed. To book, email [email protected] or call (866) 866-7977, and we’ll do our best to accommodate your request.

Staypineapple San Francisco offers two meeting spaces for events or business gatherings. The Gathering Room accommodates up to 10 guests and the Mezzanine Room fits up to 15 guests. To book a space, email [email protected] or call (206) 823-3903. For more information, visit our Groups page.

Staypineapple customer service is just an email or phone call away at [email protected] or (866) 866-7977. One of our friendly team members will be happy to help make your day a little sweeter!

While we don't have a traditional (and let's be real, boring) loyalty program, we have something 10 times better. The CORE gives members the lowest rates at any Staypineapple hotel, plus instant savings, exclusive offers and special packages that make every stay sweeter. Learn more and join The CORE today!

Whether it’s a wedding, family reunion, business event or any reason to gather, Staypineapple San Francisco offers group rates that make it easy for everyone to stay together. To book your group, email [email protected] or call (206) 823-3903. For more information, visit our Groups page.

Booking direct with Staypineapple gets you the lowest rates you won't find on the big online travel sites. By skipping the high fees charged to us by “the usual suspects,” we pass those savings straight to you! Even better? When you join The CORE, you'll unlock the lowest rates, exclusive offers and special packages... because who doesn’t love a sweet deal?

At check-in, your debit or credit card will be authorized for your room charges, taxes, and a $50 incidental hold per day of your stay. Room charges and taxes are typically processed at check-out, while any unused incidental hold may remain on your account for up to 21 days depending on your bank. If you choose our Seal the Sweet Deal rate when booking, you can lock in our lowest rates and pay the full room amount and taxes at the time of booking, so you don’t have to worry about it when you arrive.

California residents get 20% off their stay when they show a state-issued ID at check-in. Turn your everyday routine into the ultimate staycation! Book now to snag your discount. 

Staypineapple San Francisco is in the heart of Union Square, close to top attractions! Enjoy a convenient 12-minute cable car ride or an 18-minute walk to Chinatown for vibrant markets and authentic cuisine. Catch a concert at The Warfield, just a 10-minute walk away, or see a Broadway show at the Orpheum Theatre, only 15 minutes on foot. SFMOMA is also just a 15-minute walk from the hotel, where you can explore fascinating art exhibits. And when it’s game time, head to Chase Center to cheer on the Golden State Warriors or dance to epic live music — it’s a quick 3-mile drive or a 12-minute ride on the Muni Metro T Third Line from the Union Square/Market Street Station, just an 8-minute walk away. And if you’re exploring by car, the iconic Golden Gate Bridge is only about a 20-minute drive from the hotel.