FREQUENTLY ASKED QUESTIONS

If you're arriving by plane from Seattle-Tacoma International Airport (SEA): 

• Traveling by car: Take the Western Ave exit from WA-99 N, then follow Battery St to 5th Ave.
• Traveling via public transit (Link Light Rail): From SeaTac/Airport Station, take the 1 Line to Lynnwood City Center and exit via Westlake Station.

If you're arriving by ship: 

• From the Bell Street Cruise Terminal at Pier 66, head northwest on Alaskan Way, then follow Wall St, 2nd Ave, Battery St and 5th Ave. 
• From the Smith Cove Cruise Terminal at Pier 91, take the W Galer Street Flyover to Elliott Ave W, continue, then follow W Denny Way to 5th Ave. 

Hotel FIVE offers onsite underground parking for $42 + tax per night. Vehicle height is limited to 6'3" and there are four ADA-accessible spaces available.

Hotel FIVE does not offer shuttle service, but getting around is easy! We’re close to the Light Rail and Monorail stations, with nearby public transit stops and ride-share options available all day in the area — complete with convenient pick-up and drop-off right at the hotel.

Hotel FIVE is conveniently located in downtown Seattle, with easy access to a variety of public transportation options. Several King County Metro bus stops are within walking distance, making it simple to get around the city. The Link Light Rail’s 1 Line serves Westlake Station, just a 10-minute walk from the hotel, providing quick access to many parts of Seattle. The Seattle Center Monorail also connects Westlake Center to Seattle Center, with the station only 10 minutes away on foot, perfect for reaching attractions like the Space Needle and Climate Pledge Arena.

Hotel FIVE offers convenient access to Seattle-Tacoma International Airport (SEA), located about 15 miles south of downtown Seattle. Other nearby airports include King County International Airport/Boeing Field (BFI) for private and regional flights, and Paine Field (PAE) in Everett for select commercial flights.

In consideration of all our guests, check-in is after 4:00 PM and check-out is at 12:00 PM. Hotel FIVE also offers guaranteed early check-in or late check-out for an additional fee. Just let us know in advance, and we'll do our best to accommodate your request based on availability.

We’d be happy to store your luggage at the front desk while you wait for your room to be ready, or after you’ve checked out if you’d like to explore a bit more before departing.

The amenities included in your stay have you covered from check-in to check-out. Start with a complimentary CORE Welcome Drink, then enjoy some Afternoon Delights of pineapple cookies and coffee. Explore the city on our Pineapple Bikes and stay hydrated with our refillable PATH water bottles. End your day in cozy double duvets with our Naked Experience, then wake up refreshed with in-room coffee and tea. Do we even need to mention the high-speed WiFi and all your favorite streaming shows right on your TV? Yes, we've thought of everything so you don't have to.

Hotel FIVE is more than pet-friendly, we're pet-obsessed! Dogs, cats, pigs — you name it — we roll out the red carpet so your furry (or feathery) travel companion can enjoy the stay too.

We also make it easy to save on your pet’s stay with our Pineapple Pup Package! Get 50% off the pet fee plus fun treats and goodies for your cuddly pal.

Let's set the record straight! Hotel FIVE and every Staypineapple hotel is family-friendly, making every stay comfortable and enjoyable for kids, adults and everyone in between.

Our fitness center is open 24 hours a day, so you can squeeze in a workout whenever you like… unless, of course, you’d rather hit snooze and skip it.

No, we do not have a pool. But if you’re really craving some water fun during Seattle’s rainy season, there are plenty of nearby spots to dive in… or you can just dive into one of our comfy beds. The choice is yours!

Hotel FIVE offers an onsite barista, Pineapple Espresso, serving a variety of coffee beverages and quick morning bites to jumpstart your day. It's open daily from 6:30 AM to 12:30 PM. 

Our Urban Queen is ADA-accessible, featuring a roll-in shower and mobility-friendly features to ensure a comfortable stay for all guests.

Hotel FIVE’s suites come with permanent fridges, while other rooms do not. No worries if you’re not in a suite — we can provide an additional fridge in your room upon request, subject to availability. Just let us know before your arrival so it’s ready for you.

Hotel FIVE offers two meeting spaces for hosting events or business gatherings. The Boardroom accommodates up to 20 people, while the area near Pineapple Espresso fits up to 40 guests. To book a space, email [email protected] or call (206) 823-3903. For more information, visit our Groups page.

Staypineapple customer service is just an email or phone call away at [email protected] or (866) 866-7977. One of our friendly team members will be happy to help make your day a little sweeter!

While we don't have a traditional (and let's be real, boring) loyalty program, we have something 10 times better. The CORE gives members the lowest rates at any Staypineapple hotel, plus instant savings, exclusive offers and special packages that make every stay sweeter. Learn more and join The CORE today!

Whether it’s a wedding, family reunion, business event or any reason to gather, Hotel FIVE offers group rates that make it easy for everyone to stay together. To book your group, email [email protected] or call (206) 823-3903. For more information, visit our Groups page.

Booking direct with Staypineapple gets you the lowest rates you won't find on the big online travel sites. By skipping the high fees charged to us by “the usual suspects,” we pass those savings straight to you! Even better? When you join The CORE, you'll unlock the lowest rates, exclusive offers and special packages... because who doesn’t love a sweet deal?

At check-in, your debit or credit card will be authorized for your room charges, taxes, and a $50 incidental hold per day of your stay. Room charges and taxes are typically processed at check-out, while any unused incidental hold may remain on your account for up to 21 days depending on your bank. If you choose our Seal the Sweet Deal rate when booking, you can lock in our lowest rates and pay the full room amount and taxes at the time of booking, so you don’t have to worry about it when you arrive.

Washington State residents get 20% off their stay when they show a state-issued ID at check-in. Turn your everyday routine into the ultimate staycation! Book now to snag your discount.

Hotel FIVE is in the heart of Seattle, close to top attractions! Enjoy a 10-minute walk to Pike Place Market or a quick 5-minute walk to the Seattle Waterfront. Catch a show or concert at the Paramount Theatre, just a 15-minute walk away. For those embarking on or returning from a cruise, the Seattle Cruise Ship Port is just a 5-minute drive from Hotel FIVE.

The iconic Space Needle is just down the street from Hotel FIVE, less than a 15 minute walk away.