UNIVERSITY INN | FREQUENTLY ASKED QUESTIONS
Have a question? We’re here to spill the (pineapple) juice. Check out our University Inn FAQs and get the sweet inside scoop.
GETTING TO UNIVERSITY INN
How do I get to University Inn?
If you're arriving by plane:
- Traveling by car: From SEA, take WA-518 W, then merge onto WA-509 N and continue onto WA-99 N and take the exit for N 40th St toward the University District. Turn right onto 7th Ave NE, then continue to NE 42nd St and turn left onto Roosevelt Way NE.
- Traveling via public transit (Link Light Rail): From SeaTac/Airport Station, take the 1 Line to Lynnwood City Center. Exit via U District Station Entrance A.
If you're arriving by ship:
- From the Bell Street Cruise Terminal at Pier 66, head onto I‑5 North toward Everett, take exit 169 for NE 45th St toward the University District, then follow NE 45th St to Roosevelt Way NE and NE 42nd St.
- From the Smith Cove Cruise Terminal at Pier 91, head southeast to 15th Ave W, continue onto W Nickerson St and N 34th St, then follow Roosevelt Way NE to NE 42nd St.
Do you offer parking?
University Inn offers onsite street level parking for $20 + tax per night. Vehicle height is limited to 8'1".
Is there a shuttle?
University Inn does not offer shuttle service, but getting around is easy! We’re close to the U District Light Rail Station, with nearby public transit stops and ride-share options available all day in the area — complete with convenient pick-up and drop-off right at the hotel.
Is there public transportation nearby?
University Inn is conveniently located in the U District, with easy access to a variety of public transportation options. Several King County Metro bus stops are within walking distance, making it simple to get around the city. The Link Light Rail’s 1 Line serves U District Station, just a 10-minute walk from the hotel, providing quick access to many parts of Seattle.
What airports are nearby?
University Inn offers convenient access to Seattle-Tacoma International Airport (SEA), located about 17 miles south of the U District. Other nearby airports include King County International Airport/Boeing Field (BFI) for private and regional flights, and Paine Field (PAE) in Everett for select commercial flights.
DURING YOUR STAY
What time is check-in and check-out?
In consideration of all our guests, check-in is after 4:00 PM and check-out is at 12:00 PM. University Inn also offers guaranteed early check-in or late check-out for an additional fee. Just let us know in advance, and we'll do our best to accommodate your request based on availability.
Can you store my luggage before or after I check in/out?
We’d be happy to store your luggage at the front desk while you wait for your room to be ready, or after you’ve checked out if you’d like to explore a bit more before departing.
What amenities are included in my stay?
The amenities included in your stay have you covered from check-in to check-out. Start with a complimentary CORE Welcome Drink, then enjoy some Afternoon Delights of pineapple cookies and coffee. Explore the city on our Pineapple Bikes and stay hydrated with our refillable PATH water bottles. End your day in cozy double duvets with our Naked Experience, then wake up refreshed with in-room coffee and tea. Do we even need to mention the high-speed WiFi and all your favorite streaming shows right on your TV? Yes, we've thought of everything so you don't have to.
Is University Inn pet-friendly?
Is University Inn family-friendly?
Let's set the record straight! University Inn and every Staypineapple hotel is family-friendly, making every stay comfortable and enjoyable for kids, adults and everyone in between.
Is there a fitness center?
Is there a pool?
University Inn has a seasonal outdoor pool, open May through September from 8:00 AM to 10:00 PM. It’s perfect for making the most of Seattle’s fleeting sunny days!
Is there a restaurant or a bar on site?
Are there ADA friendly rooms?
Is there a fridge in my room?
All of our rooms come equipped with an in-room fridge, perfect for keeping snacks and drinks chilled.
Are there adjoining rooms?
BOOKING & RESERVATIONS
How do I contact customer service?
Do you have a loyalty program?
Do you offer group booking rates?
Why should I book directly on the Staypineapple website?
When will my credit card be charged?
At check-in, your debit or credit card will be authorized for your room charges, taxes, and a $50 incidental hold per day of your stay. Room charges and taxes are typically processed at check-out, while any unused incidental hold may remain on your account for up to 21 days depending on your bank. If you choose our Seal the Sweet Deal rate when booking, you can lock in our lowest rates and pay the full room amount and taxes at the time of booking, so you don’t have to worry about it when you arrive.
Do you offer a discount for Washington state residents?
LOCATION
What attractions are nearby?
Can I walk to the University of Washington?
How close is University Inn to UW Medical and Seattle Children's Hospital?
Still have a question? We'd love to help!
Please call 1-866-866 -7977 or email [email protected]